GIAC products, except for Flashloader Handheld (FHH) devices, carry a 30 day money back guarantee and a three year GIAC product replacement guarantee. GIAC FHH devices carry a 30 day money back guarantee and a one year GIAC product replacement guarantee. The replacement guarantee covers failure of the product due to material and workmanship of the product only. It does not cover failure of the product due to misuse, faulty installation or failure of or incompatibility with a related product. GIAC FHH devices must be sent to GIAC directly for warranty service. Upon inspection of such FHH devices, GIAC will determine the causes of failure for such FHH devices and, at its sole discretion, grant warranty service for FHH devices that fail due to poor material or workmanship. No other warranties of merchantability, of fitness for particular purpose, or affirmation of fact, expressed or implied, other than any available manufacturer's warranties, are extended or granted by GIAC.

GIAC's liability is limited to the original purchase price of the merchandise.

GIAC will carefully inspect each order shipped for accuracy of content and evidence of physical damage or defects prior to shipping. GIAC must be notified within five (5) working days of the receipt by the customer of any discrepancies in the content found or any missing, damaged or defective parts. The customer must report all damages related to shipping to the freight carrier (FedEx, UPS, etc.) within 15 days. All damages related to the shipping process are the responsibility of the freight carrier and not GIAC. In general, claims not reported to the freight carrier within 15 days will be denied by the carrier. Denied claims related to shipping are not the responsibility of GIAC.

Prices are subject to change without notice.